Privacy Policy

Effective Date: September 28, 2026

Avendrae Senior Living Consulting (“Avendrae,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we may collect, use, and protect information when you visit our website, submit an inquiry, schedule a consultation, or otherwise communicate with us.

Information We Collect

We may collect information that you voluntarily provide to us, including your name, email address, telephone number, facility or organization name, job title, location, information about your facility, consulting needs, and other information you choose to provide through our forms, scheduling system, email, or other communications.

When you use our website or scheduling services, certain technical information may also be collected automatically, such as browser type, device information, IP address, and website usage information.

How We Use Your Information

We may use information we collect to respond to inquiries; evaluate consulting needs; schedule and provide consultations or services; communicate about appointments, proposals, agreements, invoices, and services; process payments; maintain business records; improve our website and services; and comply with applicable legal or regulatory requirements.

Scheduling and Payments

Avendrae may use third-party service providers to facilitate appointment scheduling, video meetings, payment processing, website hosting, email, and other business functions. Information submitted through these services may also be subject to the privacy policies and terms of those providers.

Payment information is processed through our payment service provider. Avendrae does not intend to directly store complete payment-card information submitted through the payment processor.

How We Share Information

We do not sell your personal information. We may share information with service providers that assist us in operating our business, when necessary to provide requested services, when required by law, or when reasonably necessary to protect our rights or the security of our business and clients.

Confidential and Facility Information

Please avoid submitting unnecessary sensitive resident information, medical information, Social Security numbers, financial account information, passwords, or other highly sensitive information through general website inquiry forms.

If confidential facility or resident-related information is necessary for a consulting engagement, appropriate methods for sharing and handling that information should be established as part of the engagement.

Cookies and Website Technologies

Our website and third-party services may use cookies and similar technologies for website functionality, security, analytics, and performance. Your browser may allow you to control or disable certain cookies.

Data Security

We use reasonable administrative and technical measures intended to protect information in our possession. However, no website, electronic communication, or online storage system can be guaranteed to be completely secure.

Data Retention

We may retain information for as long as reasonably necessary to provide services, maintain business and financial records, resolve disputes, comply with legal obligations, and protect our legitimate business interests.

Your Choices

You may contact us to request that we update or correct personal information you have provided to us. Certain information may need to be retained when required for legitimate business, contractual, financial, or legal purposes.

Third-Party Links

Our website may contain links to third-party websites or services. Avendrae is not responsible for the privacy practices or content of websites or services operated by third parties.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

Contact Us

Questions regarding this Privacy Policy may be directed to:

Avendrae Senior Living Consulting
jennifer@avendrae.com